Integrations
Integrations
The numbers from your key tools in one place, built for Shopify and Shopify Plus. For each building block we connect a fixed set of systems as standard. Working with other systems than the ones we connect as standard? Choose your own supplier. We build that connection.
Brands that work with us
Per building block
What we connect as standard, and what you choose.
Working with other systems than the ones we connect as standard? Choose your own supplier. We build that connection, and tell you up front what it costs and when it's ready.
Optivate OS and channels
StandardShopify, Google Ads, Meta Ads, Klaviyo, Google Search Console and Google Analytics 4. Reviews from your review app in Shopify, such as Judge.me.
On requestA separate review platform, such as Kiyoh, Trustpilot, Feedback Company or Yotpo.
Pricing & margin
StandardShopify: your price lists per market, cost prices and sales.
On requestOther sales channels alongside your Shopify store.
Stock & purchasing
StandardShopify per location. Purchasing: Prediko. Warehouse: Active Ants.
On requestAn ERP or other purchasing system. Another warehouse, such as Monta, Bol.com LVB or your own WMS.
Content & translation
StandardShopify: your products, collections, pages, menus and theme, including Translate & Adapt.
On requestYour PIM or your own translation setup: we connect to it.
Customer service
StandardPayments: Shopify Payments and PayPal. Customer service tool: Gorgias. Returns portal: Returnista. Evidence from your warehouse: Active Ants.
On requestZendesk, Freshdesk or Trengo. Returnless or ParcelPanel. Klarna and Mollie aren't connected yet.
Finance
StandardAccounting: Exact Online, read-only. Open purchase orders: Prediko.
On requestMoneybird, Twinfield or Xero.
Standard13
Part of Optivate OS. You connect it during setup, then it keeps up automatically.
- Standard
Shopify
Store
Your products, stock and orders as the base. Optivate only pushes what you approve or set up: prices per market, cost prices, sales, copy and translations, and new products as drafts.
- Standard
Meta Ads
Ads
See where to scale up and where to stop: result, efficiency and trend per campaign.
- Standard
Google Ads
Ads
See where to scale up and where to stop: result, efficiency and trend per campaign.
- Standard
Klaviyo
Email
Whether email makes money: flows versus campaigns, deliverability and your audience.
- Standard
Google Search Console
SEO
SEO opportunities with their estimated revenue, such as pages almost in the top 3 or falling. Plus risers, fallers and new search terms.
- Standard
Google Analytics 4
Analytics
Real visitors, with bot traffic filtered out, plus orders and conversion, and where your visitors come from by channel and country.
- Standard
Exact Online
Accounting
Read-only: your actual costs, bank balances and open invoices, for your profit per country and your cash forecast. Optivate posts nothing into Exact.
- Standard
Prediko
Purchasing
Read-only: your open purchase orders, their value, what's in transit and your suppliers. You create and send purchase orders yourself.
- Standard
Active Ants
Fulfilment
Read-only: stuck orders, stock mismatches and receipts, and how often orders are picked accurately and shipped on time. Parcel photos serve as evidence in disputes.
- Standard
Returnista
Returns
Which products come back most and why: return rate and value, per market, with the reasons.
- Standard
PayPal
Payments
From 12 November: your PayPal disputes in one overview, with advice to fight or refund and an evidence pack. You submit them yourself in PayPal.
- Standard
Review-app in Shopify
Reviews
Through Shopify we read the reviews your review app keeps there, such as Judge.me: per product the tone and the topics that keep coming back.
- Standard
Gorgias
Customer service
From 12 November: what your customers ask about and how much work it is. Relevant tickets go into the evidence for disputes.
Built before5
Not standard, but we've built this connection before, for a client or one of our own brands. We build a custom version for you, using what we already know.
- Built before
Troublefree
ERP
Built for a store with Troublefree as its ERP: items, stock, prices and suppliers as the source, and updating items.
- Built before
TikTok Ads
Ads
Ad spend and results from TikTok, next to Meta and Google.
- Built before
Kno
Surveys
Answers from your post-purchase survey, next to your orders.
- Built before
Make
Automation
Built for a hospitality business: scenarios that send replies by email, WhatsApp and text message.
- Built before
Google Drive
Files
Upload files to Google Drive automatically.
On request23
Not built yet. If you choose this supplier, we build the connection, as long as the tool has an API. We tell you up front whether it fits, what it costs and when it's ready.
- On request
bol
Marketplace
For example: orders, prices and commission per product, next to your own store.
- On request
ChannelEngine
Marketplaces
For example: your marketplace sales in the same overview as your store.
- On request
Picqer
Warehouse
For example: stock, suppliers and purchase prices from your warehouse system.
- On request
Sendcloud
Shipping
For example: shipping costs per order, for your real margin.
- On request
Monta
Warehouse
For example: stock and deliveries from the warehouse.
- On request
Mollie
Payments
For example: transaction costs per payment method, for your real margin.
- On request
Klarna
Payments
For example: disputes and chargebacks, as with PayPal.
- On request
HubSpot
CRM
For example: customer and deal data next to your orders.
- On request
Zendesk
Customer service
For example: customer questions per product and order.
- On request
Freshdesk
Customer service
For example: the topics of customer questions and the workload, as with Gorgias.
- On request
Trengo
Customer service
For example: the topics of customer questions and the workload, as with Gorgias.
- On request
ParcelPanel
Returns
For example: return rate and reasons per product, as with Returnista.
- On request
Moneybird
Accounting
For example: actual costs, bank balances and open invoices, as with Exact.
- On request
Xero
Accounting
For example: actual costs, bank balances and open invoices, as with Exact.
- On request
Kiyoh
Reviews
For example: the reviews from a separate platform per product, next to those from Shopify.
- On request
Trustpilot
Reviews
For example: the reviews from a separate platform per product, next to those from Shopify.
- On request
Feedback Company
Reviews
For example: the reviews from a separate platform per product, next to those from Shopify.
- On request
Yotpo
Reviews
For example: the reviews from a separate platform per product, next to those from Shopify.
- On request
Twinfield
Accounting
For example: actual costs, bank balances and open invoices, as with Exact.
- On request
NetSuite
ERP
For example: items, stock and purchasing from your ERP.
- On request
Returnless
Returns
For example: return rate and reasons per product, as with Returnista.
- On request
Google Sheets
Spreadsheets
For example: numbers or lists that still live in a sheet.
- On request
Slack
Communication
For example: alerts and your morning summary in a channel.
Missing a tool?
Working with a tool that's not listed here?
Choose your own supplier. We build that connection, as long as the tool has an API. Tell us what you work with and we'll be straight with you on fit, cost and when it's ready.
Prefer to email directly? hello@optivateai.com








