WHAT IT COSTS

    An honest answer to the first question.

    Three engagements. Fixed prices. Which one fits where your operation is now, we'll think along.

    ONCE WE START

    How we work once a project is running.

    Three things that differ from a traditional agency.

    RHYTHM

    No project that's finished.

    What we build in month one is still running in month twelve, only sharper. Every month we look at what the numbers say, where the system misses, and what can improve.

    Focus is one conversation a month. Scale, one every two weeks. Embed, weekly. No handover moment after which you're on your own.

    COMMUNICATION

    Direct contact, no account manager in between.

    You talk with the people who also build. No layer in between, no "I'll pass it on". For short questions, email or a shared channel; for strategic calls, a scheduled conversation.

    Response within one business day on Focus, four working hours on Scale, two on Embed. What we promise is what you get.

    TECH

    Systems that keep running.

    We build on your existing tools, Shopify, HubSpot, your ERP, your helpdesk, not on a proprietary platform you'll be stuck with later. Everything we make you can in principle take over or hand off.

    We actively monitor. When something breaks, we usually know before you notice. And we fix it without it costing hours from your team.

    HOW WE WORK

    Engagements, not products.

    Monthly rhythm.

    You pay per month, we deliver per month. No yearly prepayments, no hidden hours, no surprises on the invoice.

    Scope-flexible within your engagement.

    What we build in month 1 may be different in month 4. Operations change. The approach follows.

    12 months together.

    We work in yearly engagements. Automating an operation is not a sprint. The real results come when systems run and we keep sharpening them.

    THREE ENGAGEMENTS

    Which fits where you are now?

    FOCUS

    €3.500 / month

    Starts within 1-2 weeks · 12 months

    For operations with one clear bottleneck. We build the system, and keep sharpening it continuously based on what we learn in production.

    Kick-off
    One week to sharpen your operation and goals.
    What we build
    One system, fully delivered within six weeks. After that we keep sharpening it monthly based on what we learn in production.
    How we work continuously
    We build, monitor and optimize continuously. Email contact for questions in between, you don't have to wait for a scheduled call.
    Scheduled conversations
    Once a month, an hour with us to review what works, what doesn't, and what we adjust next month.
    Response time
    Within one business day on questions or bugs.
    Documentation
    A handbook at delivery. Plus a 90-minute walk-through session for your team.

    EXAMPLE

    Eden Luca Yachts: an AI concierge on WhatsApp that answers customer questions 24/7. Two weeks of building, now running in production.

    SCALE

    MOST CHOSEN

    €5.500 / month

    Starts within 1-2 weeks · 12 months

    For operations that need a whole layer that takes over work. Multiple systems, continuously expanded and sharpened.

    Kick-off
    Two weeks to map your operation and build a roadmap.
    What we build
    Multiple systems that connect. Including AI that makes decisions itself where it makes sense. We keep building and expanding throughout the engagement.
    How we work continuously
    We work continuously in your operation: building, monitoring, sharpening. Direct contact via a shared channel for questions in between.
    Scheduled conversations
    One conversation every two weeks plus a monthly strategy call to look at the bigger picture.
    Response time
    Within four business hours on questions or bugs.
    Documentation
    Full handbook plus a monthly report. Two walk-through sessions for your team per quarter.

    EXAMPLE

    ETQ Amsterdam: a translation system that keeps product content on-brand in 9 languages and pushes it to Shopify automatically. Live since Q2 2026, sharpened every month.

    EMBED

    €8.500 / month

    Starts within 1-2 weeks · 12 months

    For operations that want to build not one layer, but multiple systems at once. We become part of your team.

    Kick-off
    Three-week deep-dive. Multiple priorities worked out in parallel.
    What we build
    Multiple systems at once, with priority in our planning. Suited for multiple brands or departments.
    How we work continuously
    We're active in your operation every business day. Direct contact via Slack or WhatsApp for anything that comes up.
    Scheduled conversations
    One conversation per week plus half a day together each quarter for strategic direction.
    Response time
    Within two business hours on questions or bugs.
    Documentation
    Weekly report plus extended work sessions for your team.

    EXAMPLE

    A group with multiple brands tackling customer service, content and stock signals at the same time. Ongoing roadmap, continuously expanding.

    HONESTLY

    What you probably want to know.

    FINALLY

    Which tier are you between?

    Sometimes people are surprised Focus is enough. Sometimes there's more under the surface. So we'd rather think along before you pick, free, within 1 business day.

    Prefer to email directly? hello@optivateai.com